📜 Terms of Service

1. Acceptance of Terms

By downloading, installing, accessing, or using the Ovuloom application, website, or any related services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

Your use of the Services constitutes your acceptance of these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Eligibility

To use Ovuloom, you must:

• Be at least 13 years of age (or the minimum age of digital consent in your jurisdiction)
• Have the legal capacity to enter into a binding contract
• Not be prohibited from using the Services under applicable law
• Provide accurate and complete registration information

If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

3. Service Description

Ovuloom is a wellness education and tracking application that helps users:

• Track menstrual cycles and log symptoms
• View educational fertility and ovulation information
• Log health data such as mood, symptoms, and wellness metrics
• Receive wellness reminders and notifications
• Access educational health assessments and screeners
• Export personal data for personal use

We reserve the right to modify, suspend, or discontinue any part of the Services at any time with or without notice.

4. Medical & Wellness Disclaimer

4.1 Not Medical Advice

The Services, including all content, features, predictions, assessments, and AI-generated responses, are provided for general wellness education only and should NOT be used as:

• A substitute for professional medical advice, diagnosis, or treatment
• A birth control or contraceptive method
• A fertility treatment or medical intervention
• A diagnostic tool for any medical condition
• A replacement for consultation with qualified healthcare providers

4.2 Accuracy Limitations

Cycle predictions, fertility windows, ovulation estimates, and health assessments are based on statistical models and user-provided data. These are estimates only and may not be accurate for your individual circumstances. Accuracy depends on many factors including:

• Accuracy of data you provide
• Individual biological variations
• Medical conditions affecting cycles
• External factors (stress, medication, illness)

4.3 Always Consult Healthcare Providers

You should always consult with a qualified healthcare provider for any questions about your health, before making any health-related decisions, and before relying on any information provided by the Services.

4.4 Emergency Situations

If you are experiencing a medical emergency, call your local emergency services immediately. Do not rely on the app for emergency medical guidance.

5. User Accounts & Responsibilities

5.1 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

5.2 Accurate Information

You agree to provide accurate, current, and complete information and to update such information as necessary.

5.3 One Account Per Person

Each user may maintain only one account. We reserve the right to terminate duplicate accounts.

6. Subscriptions & Payments

6.1 Free and Premium Tiers

• Free Plan: Basic cycle tracking with limited features
• PRO Plan: Advanced features including detailed analytics, family sharing, and premium support

6.2 Billing

• Subscriptions automatically renew unless cancelled before the renewal date
• Prices are subject to change with notice
• All payments are processed through third-party payment processors (Apple App Store, Google Play Store, or Stripe)

6.3 Cancellation & Refunds

• You may cancel your subscription at any time through your account settings or the respective app store
• Refunds are subject to the refund policies of the applicable app store or payment processor
• Cancellation takes effect at the end of the current billing period

7. Acceptable Use

7.1 Permitted Uses

You may use the Services for:

• Personal, non-commercial wellness tracking
• Educational purposes about reproductive health
• Sharing data with your healthcare providers
• Family planning discussions with partners (with their consent)

7.2 Prohibited Uses

You agree NOT to:

• Use the Services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with other users' use of the Services
• Reverse engineer, decompile, or disassemble the app
• Use automated systems to access the Services (bots, scrapers)
• Misrepresent your identity or affiliation
• Use the Services to harass, abuse, or harm others
• Violate any applicable laws or regulations

8. Intellectual Property

All content, features, and functionality of the Services—including but not limited to text, graphics, logos, icons, images, audio, video, software, and algorithms—are the exclusive property of Redmanna Inc. and are protected by U.S. and international copyright, trademark, patent, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes only. This license does not include the right to:

• Modify or create derivative works
• Distribute, publicly display, or publicly perform any content
• Use any data mining, robots, or similar data gathering methods

9. Privacy & Data

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Services, you consent to the collection and use of your information as described in the Privacy Policy.

10. Disclaimers of Warranties

To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties regarding accuracy of predictions, fertility estimates, or health assessments
• Warranties regarding availability or uninterrupted access to the Services
• Warranties regarding security of data transmission over the internet
• Warranties regarding outcomes including pregnancy, conception, or health outcomes

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

11. Limitation of Liability

11.1 No Liability for Certain Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REDMANNA INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, use, goodwill, or other intangible losses
• Any medical outcomes, health decisions, or pregnancy/conception results
• Accuracy of fertility predictions or cycle calculations
• Data loss due to device failure, network issues, or service interruptions
• Actions or content of third parties
• Any matter beyond our reasonable control

11.2 Maximum Liability

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES EXCEED THE GREATER OF:

• The amount you paid for the Services in the twelve (12) months preceding the claim, or
• One Hundred U.S. Dollars ($100.00)

11.3 Essential Purpose

These limitations apply even if any remedy fails of its essential purpose and regardless of the theory of liability (contract, tort, strict liability, or otherwise).

11.4 Jurisdictional Limitations

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Dispute Resolution & Arbitration

12.1 Informal Resolution First

Before initiating any formal dispute resolution, you agree to contact us at legal@ovuloom.com and attempt to resolve the dispute informally for at least 30 days.

12.2 Binding Arbitration

If we cannot resolve a dispute informally, any dispute, claim, or controversy arising from or relating to these Terms or the Services shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

• Location: Arbitration shall take place in Wilmington, Delaware, or via video/telephone if you reside outside the U.S.
• Language: English
• Arbitrator Authority: The arbitrator shall have exclusive authority to resolve all disputes and may grant any remedy available at law
• Costs: For claims under $10,000, we will pay all AAA filing and arbitrator fees

12.3 Class Action Waiver

YOU AND REDMANNA INC. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

12.4 Exceptions

This arbitration agreement does not apply to:

• Claims that may be brought in small claims court
• Actions to enforce intellectual property rights
• Requests for injunctive relief

12.5 Opt-Out

You may opt out of this arbitration agreement by sending written notice to legal@ovuloom.com within 30 days of first using the Services. Your notice must include your name, email address, and a clear statement that you wish to opt out.

13. Indemnification

You agree to defend, indemnify, and hold harmless Redmanna Inc., its officers, directors, employees, agents, licensors, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights
• Your violation of any applicable law
• Any content you submit or transmit through the Services
• Any health decisions you make based on the Services

14. Termination

14.1 By You

You may terminate your account at any time by deleting your account through the app settings or by contacting support@ovuloom.com.

14.2 By Us

We may suspend or terminate your account and access to the Services immediately, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of subscription fees
• At our sole discretion for any other reason

14.3 Effect of Termination

Upon termination:

• Your license to use the Services immediately terminates
• You remain liable for all obligations accrued prior to termination
• Sections 4, 8, 10, 11, 12, 13, and 15 survive termination

15. General Provisions

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

15.2 Jurisdiction

Subject to the arbitration provisions above, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Wilmington, Delaware for any disputes not subject to arbitration.

15.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15.4 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.5 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

15.6 Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and Redmanna Inc. concerning the Services.

15.7 Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15.8 Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of such third parties.

15.9 Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes through:

• In-app notification
• Email to your registered address
• Updated "Last Updated" date on this page

Your continued use of the Services after any changes constitutes your acceptance of the new Terms.

15.10 International Users

The Services are operated from the United States. If you access the Services from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.

16. Contact Information

For questions about these Terms, please contact us at: